At ERA, we are dedicated to safeguarding the accuracy, privacy, and security of your personal and business information.

Our website does not trade, disclose, or distribute any customer data to any external organization.

1. Information we may collect from you as you browse our website Once our website is opened by you in a browser on a device, the following information begins to be automatically obtained:
   • The information we may collect from you includes your name, address, email address, phone number(s), credit or debit card number and expiry date.
   • We also keep records of your orders through our website and the fulfillment of these orders. Any correspondence you have with us, including feedback and requests for information or to report a problem, will also be recorded.
   • Please note that once you have sent any code, documentation, or PowerPoint presentation, your payment cannot be refunded under any circumstances. By making a payment, you accept this condition.
   • We also collect standard information automatically through our web server, such as your IP address, as well as details of your visits to our site, including access time.

We collect certain information automatically when you use our website, such as your IP address, cookies, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. This data is linked to other information we collect about you.

We only use customer information for the purpose for which it was collected, unless the customer has given their consent or it is required or permitted by law.

We will ensure that customer information is accurate, complete, and up-to-date, to fulfill the purposes for which it is collected..

1. Franchise Amount paid Cannot be refund any any situation
2. Site is responsible for maintaining and protecting customer information under its control.
3. We do not share, rent, or sell your information (except for anonymous aggregate information) to any third party. We use the information you provide in the following ways::
   • We do not sell, rent or share your personal information (except for anonymous aggregate information) with any third party. We use the information you provide for the following purposes:
     • To provide you with the services you requested to use;
     • For internal record-keeping, billing, accounting, and market research purposes;
     • To respond to your queries, complaints or requests for further information;
     • To improve the content of our website;
     • To customize the content and/or layout of our website pages;
     • To notify you of important changes in functionality or alterations to our website (including changes to this Privacy Policy and/or Terms of Use), and to provide you with information about our services.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

Except as set out above we will not sell, distribute or disclose your Information without your consent, unless required or permitted to do so by law such as to comply with a subpoena, or similar legal process or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

1. User Access and Choice If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove or deactivate it by contacting our Customer Support by email or phone at the contacts listed on our Contact Us page.We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
2. Changes to Privacy Policy & Future developments We continually improve and update our website to enhance your experience. As a result, our policies continue to evolve. As we implement new technology and provide new services, we update our Privacy Policy accordingly. We encourage you to refer to this page on an ongoing basis for our most current policy and practices. From time to time, we may use your information for new, unanticipated uses not previously disclosed in our privacy policy. If our information practices change at any time in the future, we will post the policy changes on this page. If we make any material changes we will notify you by means of a notice on this Site prior to the change becoming effective. If you are concerned about how your information is used, you must check this page from time to time. We only use data collected from the time of the policy change onwards, for any new purposes put into place.